About PartyKroo

We’re currently serving San Diego, CA and Denver, CO. We love a good gathering so we’re going to be spreading to new areas rather quickly. Make sure to sign up for our newsletter so you know when we’re coming your way.

Absolutely! We’ve teamed up with some of our favorite party connoisseurs to make all the details of hosting your fabulous gathering as easy as possible. You can find our preferred vendors right over here.

About the Party Helpers

Your Party Helper can help you set up, serve up and clean up your gathering so you can be a guest at your own party. The only thing Party Helpers cannot do is bartend. They are prevented from doing so by applicable law, so please don’t ask them to do so! If you're interested in bartending services, check out our preferred vendor list right over here. Fancy Jane has great tips on all of the ways in which you can utilize your Party Helpers.

Our Party Helper guidelines are below.* Your needs may vary depending on the complexity of your food and set up. However, these guidelines should provide a good start to help you determine your party needs.

Set up, Clear up and Clean up: 1 Party Helper per 10 guests

Greet and Escort Guests: 1 Party Helper per 35 guests

Pass Appetizers: 1 Party Helper per 25 guests

Buffet Table Attendant: 1 Party Helper per buffet station

Assist with Finishing Food: 1 Party Helper per 10 guests

Plate and Serve Food: 1 Party Helper per 10 guests

*Guidelines and recommendations do not include bartending help. And remember, our Party Helpers are prohibited from bartending by applicable law. If you're interested in bartending services, check out our preferred vendor list right over here.

To ask a Party Helper a question, please email us at [email protected].  We will gladly put you in touch with your Party Helper.

When you are planning your party on the PartyKroo platform, you will be asked to select your Party Helper's attire. You may request that your Party Helper wear black pants, black shirt and black shoes OR black pants, white shirt and black shoes.

It’s simple! Your dashboard includes the details of all your prior orders, so you can quickly find your favorite Party Helper's name and profile. When you are booking your gathering just scroll through the available Party Helpers to see if your favorite guy or gal is free to work your party. However, our Party Helpers are independent contractors and set their own schedules so unfortunately we can’t guarantee they will be available.

KrooMembers available for bartending have a "Verified Bartender" Badge on their profile. These bartenders have active bartender certifications

No. We encourage all of our Party Helpers to get background checks, but not all Party Helpers have one. You can easily tell if a Party Helper has been background checked. Just look for the Background Verified badge on the Party Helper's profile. For more information regarding Party Helper background checks, see “Information regarding Background Checks” below.

I'm a Host

We’re planners like you so we suggest that you book your Party Helpers at least 24 hours before your gathering. If you book a Party Helper within 48 hours of your gathering, your order is non-refundable.

Yes. If you only need to add one or more additional Party Helpers, you can keep your current order and create a new order for the additional Party Helpers you need. If you need to adjust the time, date, location or other details in an existing order, please contact customer service at 888.542.8373 or [email protected]. To cancel an order, go to your dashboard and push the "Cancel" button.  Remember, if you change or cancel your order 48 hours or less prior to your gathering, no refund will be issued.

You can contact customer service at 866.542.8373 or email us at [email protected]

While tipping is not required, we encourage our hosts to recognize and reward good service when they receive it! Please make sure and have cash on hand for any tip you may want to give your Party Helper.  We are not currently able to allow for tips on line (but are working on it).

Absolutely! We’ve partnered with some of our favorite florists, bartending services, tabletop and party rentals to make all the details of hosting your fabulous gathering as easy as possible. You can find our preferred vendors right over here.

Why, of course! If you would like to cancel your account, contact us by email at [email protected] or call customer service at 866.542.8373 for assistance.

If you would like to cancel your account, contact us by email at [email protected] or call customer service at 866.542.8373 for assistance.

I'm a Party Helper

You certainly can! The great thing about working with PartyKroo is you are your own boss. Cancelling your account will delete all your profile information, so before you cancel, you may want to consider simply updating your calendar to show you as “unavailable” for as long or short of a time that feels comfortable to you. This way, you won’t show up on browse results, but your information will remain in our network in case you decide you want to take on some gatherings in the future. If you are absolutely certain that you want to cancel your account indefinitely, and don’t mind losing your profile information, please email us at [email protected] or call us at 866.542.8373 and we will assist you with the removal of your account.

Not to worry! You can change and update your schedule in your dashboard. But beware, once you have booked a gathering you are required to work it.

As an independent contractor, what you set as your hourly rate is completely up to you! Keep in mind that a small PartyKroo commission and payment processing fee will be deducted from your hourly rate.

Check the size of the photo you are uploading and make sure it is 3.5MB or less. For instructions on how to save a higher-resolution photo to a lower-photo resolution photo, click here.

Not to worry! We’re sticklers for planning, so if a host cancels less than 48 hours before the gathering start time, the host is still required to pay for the time that you reserved for the gathering and you will be compensated for the time you had reserved.

If you are unable to work a gathering that you have already confirmed, please notify customer service immediately at 866.542.8373. Remember, once you have confirmed a gathering it is extremely important that you only cancel in an emergency situation.

Yes, we have found that hosts often prefer Party Helpers who have been background checked, so we have partnered with Sterling Backcheck to offer background checks to our registered Party Helpers. Click here to access the PartyKroo portal for Sterling Backcheck if you are interested in being background checked. You may also initiate a background check at any time by visiting your dashboard. For additional information regarding Party Helper background checks, see “Information regarding Background Checks” below.

A “background verified” badge indicates that you have completed and successfully passed a background check with Sterling Backcheck. If you would like to get a “background verified” badge on your profile you must complete the background check process by visiting the PartyKroo portal for Sterling Backcheck. You may also initiate a background check at any time by visiting your dashboard. For additional information regarding Party Helper background checks, see “Information regarding Background Checks” below.

Information Regarding Background Checks

A “background verified” badge indicates that you have completed and successfully passed a background check with Sterling Backcheck. If you would like to get a “background verified” badge on your profile you must complete the background check process by visiting the PartyKroo portal for Sterling Backcheck. You may also initiate a background check at any time by visiting your dashboard.

No. We certainly encourage all of our Party Helpers to get background checks, but background checks are optional and not all of our Party Helpers have had one. Party Helpers who successfully pass a background check within the last year will have a “background verified” badge on their PartyKroo profile.

Any Party Helper who elects to be background checked will be required to cover the cost of their own background check from Sterling Backcheck. Prices vary by location and are non-refundable.

The current base price for a background check is $30.34. If you have lived in New York, Maine, Vermont or Puerto Rico in the past 7 years you will be charged more due to state-level requirements.

The background check process varies, but generally takes a week. Once the process is completed, you will receive your "background verified" badge on your profile in 2-3 business days if you have successfully passed.

Party Helpers who successfully pass a background check will have a “background verified” badge on their PartyKroo profile. The badge will indicate the date upon which the background check was run and will be valid for 1 calendar year from that date. Upon expiration, the badge will be removed from the Party Helper's profile.

No. Hosts may not run background checks on Party Helpers at this time.

If your background verified badge is about to expire or has expired, you may renew your background check through Sterling Backcheck. You can initiate this process by going to your dashboard.

If you have already done a background check with Sterling Backcheck within the past year you may send it to us and we will review it. If it meets our criteria, we will add a "background verified" badge to your profile. We do not accept background checks from companies other than Sterling Backcheck.

The background check includes a social security trace, a county criminal search and a sex offender search. Some states require a statewide search instead of a county search.

If something negative were to come up in your background check, PartyKroo would take steps to investigate the issue and notify you of any action that may be taken. You will never be immediately removed from the PartyKroo website. PartyKroo adheres strictly to the Fair Credit Reporting Act (“FCRA”) and will take all measures necessary to remain compliant with laws and policies governing background checks. You are encouraged to carefully read the information provided about your rights under the FCRA, and the privacy and security of the information you provide.

If a Party Helper has had any of the following offenses in the past 7 years, PartyKroo will not issue a “background verified” badge to that Party Helper:

  • A violent crime
  • A felony
  • An illegal drug-related offense
  • A sexual offense
  • Certain theft of property damage offenses

No. We will not share the details of your background check with anyone. We will only indicate if you have passed a background check by adding the "background verified" badge to your profile.

You should contact Sterling Backcheck directly at 888.889.5248. They will be able to troubleshoot any issues you are having.